MAZDA MAZDA6 USER REVIEWS
AUSTRALIANS, DO NOT BUY MAZDA CAR!!! Otherwise, there is no warranty guaranty!!!!!!!
I bought a Mazda 3 recently, and the new car warranty expires until April, 2014. However, the paint of the car roof has already peeled off by itself and the window plastic frame was already broken. This car has always been looked after and always garaged. I went to Mazda customer to do the warranty this morning, to my great surprise, they told me it was not a quality issue and will not covered by the warranty. I complained this to the SA service manager (Australian Motors Mazda Pty Ltd), he told me that they can not do anything about that and asked me to report this issue to Melbourne headoffice. I reported this to the headoffice, they told me there would be no warranty for the paint and window frame of my car. I was so disappointed with Mazda customer service and felt extremely helpless. I can not believe the quality of Mazda car is so bad. I can not do anything about my car warranty even the warranty expire next year, I just wish people think twice to buy mazda, the quality is so bad, and you can not have the real warranty after you paid the car. I have contacted with Consumers Affairs SA, they indicated me that I could use social media to seek help. If facebook could not get their attention, I will contact Channel 9 and 7, current affair. Now they have blocked me to post on Mazda facebook, they don’t want me to tell people the truth and how bad they are.
Again, stopping buying Mazda car, Australians!!!!!!!